Profile and executive Summary
Experienced professional with over 19 years of experience in services, consulting, customer success, transformation and business development:
- Managed and supervised regional teams in multiple countries in Asia Pacific region.
- Built and expanded teams and businesses in the areas of professional services, consulting, customer success and technology solutions such as fraud risk, governance, risk and compliance.
- Implemented effective technology adoption and transformation strategy at clients in various industries.
- Extensive experience in managing stakeholders and client relationships at executive and C-levels.
- Deep understanding of developing strategy to increase recurring services revenues under a SaaS or technology-driven business model.
- Developed and implemented roadmaps in multi-year business and technology transformation initiatives and programmes.
- Successfully completed transformations of technology, organisations and processes at clients in over 20 countries.
- Executed sales, go-to-market strategy and business development activities.
- Subject matter expert in governance, risk and compliance areas, such as enterprise risk, operational risk, risk assessment, risk mitigation/controls.
- Demonstrated a strong entrepreneurial vision and was part of three start-ups, in e-commerce, banking, and fintech for anti-fraud solutions.
